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| MAC | Full-time | Fully remote
Midea Group is one of the world’s largest home appliance brands, offering the most comprehensive selection of products in the world to fully serve the needs of day-to-day living at home, at work, or anywhere else you go. Our Values are Aiming High, Customer First, Transformation & Innovation, Inclusion & Partnership, Dedication & Commitment.
Midea America Corp. is a subsidiary of Midea Group operating in different States in the U.S. We are expanding the team to support robust growth, a global company with over 150,000 employees and operations in more than 195 countries. As a publicly listed company, we are ranked #245 as a Fortune Global 500 company and offer one of the most comprehensive product portfolios in the industry
Job Summary:
The Director, Applications Engineering will develop technical solutions, processes, and organizational support structure to help meet our customer’s system design and implementation needs. They will manage a team of applications engineers to analyze customer requirements, develop solutions, and provide other pre-sale technical advisory services to support customer project opportunities in tight coordination with the commercial sales team to ensure overall customer success and satisfaction. The Director will possess a high-level technical understanding of Grid-scale ESS and PV power plant systems and applications as well knowledge of project development and execution necessary to develop functional solutions. The Director will also be a champion of a culture that puts client centered customer service at forefront of everything their team does.
Key Responsibilities:
- Lead a team of applications engineers to analyze customer requirements, develop solutions, and provide other pre-sale technical advisory services to support customer project opportunities.
- Plan, hire and train a team of applications engineers to align with the company’s rapid growth
- Work in partnership with the commercial sales team to ensure overall customer success leading to repeat business
- Provide leadership and both technical and soft skills mentorship to the applications engineering team to foster a positive and collaborative work environment.
- Foster a culture of excellence in customer service, innovation, creativity, design rigor and excellence within the application engineering team.
- Develop and execute system design strategies that align with the company’s current and next generation product solutions.
- Collaborate with other teams including Sales Product, and Field Support, to ensure customer success.
- Stay current with emerging trends, technologies, implementations, and competitive solutions to maintain and leverage a SWOT analysis.
- Support the management of the applications engineering team budget and allocate resources effectively.
- Build and maintain strong relationships with key stakeholders, including customers, suppliers, and consulting engineers in concert with sales and other functional teams.
- Be a leader and active team player in sales pursuits as an experienced subject matter expert in our field.
- Proactively engage key technology partners to broaden the reach of the company’s offering.
- Ensure compliance with relevant industry standards, regulations, and laws.
- Other duties as assigned.
Qualifications:
- 10+ years of experience in application engineering, and product development, 5+ years of experience in leadership roles in grid-scale ESS, PV ESS and related fields.
- Bachelor’s or Master’s degree in Electrical Engineering or equivalent education and experience.
- Demonstrated ability to attract, hire, develop, and lead a sales engineering organization.
- Strong problem-solving and analytical skills.
- Excellent verbal and written communication skills, collaboration and team mindset.
- Ability to work in a fast-paced, dynamic, and rapidly changing environment.
CLOU & Midea Group
Midea is one of over 10 brands within the smart home appliance business of Midea Group – a leading global high-technology company ranked #288 at 2021’s Global Fortune 500.
As a member of Midea Group, Shenzhen CLOU Electronics Co.,Ltd. (hereinafter referred as to CLOU) was a national hi-tech enterprise, was founded in 1996 and listed on Shenzhen Stock Exchange in 2007 (stock code: 002121). CLOU actively implements the strategy of "30 60 carbon peak and neutrality" and builds a new power system with new energy as the main body. It provides core technologies and system solutions in the fields of smart grid, energy storage, new energy vehicle charging and operation and integrated energy services.
Any further information, please refer to: https://www.clouess.com
Medical, Dental, Vision, PTO and other leaves
Midea America Corp. is an equal opportunity employer. We do not discriminate based upon race, religion, color, national origin, gender (including pregnancy, childbirth, or related medical conditions), sexual orientation, gender identity, gender expression, age, status as a protected veteran, status as an individual with a disability, or other applicable legally protected characteristics.