About the Role

Bilingual in both English and Spanish;

Preferred experience in AC market training;

Brief Responsibilities

• In charge of Panama operation institute training structure building;
• Train RAC product, technique, after-sales installation, and troubleshooting;
• Build and manage Panama training room;
• Train Panama and surrounding Middle America and Caribbean Midea dealers.

Technical Trainer HVAC

Responsibility:

• Facilitate technical and/or sales training, including installation, controls, commissioning, service, troubleshooting, product, and basic applications
• Work with subject matter experts to develop curriculum as required
• Leading the development of technical training programs, including curriculum and corresponding training materials such as PowerPoint presentations, videos, and manuals
• Prepare training facility and lab prior to training classes
• Maintain training facility standards, including equipment and tools
• Provide training support, including communication, promotion and coordination of product and technical training
• Acts as a liaison between sales, product marketing, service, and training
• Assist at educational or industry conferences; ability to present at conferences
• Audit technical trainers 1&2 and experienced independent trainers.

Requirement:

• HVAC degree or certification
• Bachelor’s degree in Engineering, or related field, preferred
• 8+ years of experience with HVAC installation, commissioning, service and maintenance; 5+ years facilitating product and technical training
• Position requires up to 75% more of travel
• Experience training in the technical service field
• Proficiency with MS Office (Outlook, Word, Excel and PowerPoint)
• Knowledge of HVAC products and controls
• Proven track record of success in service and customer service
• Excellent written and verbal communication skills