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| MCA | Full-time | Fully remote
, ,Midea America Corp. is a U.S. subsidiary within Midea Group, the Fortune 500 giant known for making life easier for millions around the globe. As the world’s top maker of home appliances, Midea is proud of its 166,000+ employees and presence in 200+ countries, including here in the U.S.
Headquartered in Parsippany, N.J., with an innovation hub in Louisville, Kentucky, Midea America provides practical innovations that surprise and delight, creating moments to cherish at home.
Midea's lineup of appliances - from refrigerators to air conditioners, laundry solutions and floor care - are high quality, reliable, and affordable. By thoughtfully engineering performance, convenience, and design into every product, Midea delivers on the promise of every appliance.
Job Summary:
- This role is responsible for ensuring product compliance with safety, regulatory, and quality standards throughout the entire product lifecycle.
- Key responsibilities include leading the development and execution of safety and quality strategies, interpreting and applying relevant standards to ensure compliance with North American regulations, working closely with certification agencies, and collaborating with cross-functional teams to integrate compliance and quality requirements into product design and manufacturing processes.
- The role also supports product launches, aftermarket services, and customer feedback resolution, ensuring that safety, regulatory, and quality considerations are consistently addressed and integrated across the organization.
Essential Job Responsibilities:
- Represent Midea in interactions with regulatory and government agencies; actively participate in relevant industry organizations and working groups, such as AHAM, DOE, HVI, and others. Monitor and assess the impact of emerging regulations, ensuring timely and accurate communication across the organization.
- Support product planning by researching and interpreting federal and state regulatory requirements, and communicating key compliance needs to design teams in the U.S. and overseas.
- Plan and execute field testing and product launch activities to ensure compliance with safety and regulatory standards.
- Review whole product compliance, including literature, packaging, and rating labels to verify conformity with applicable agencies and regulatory requirements.
- Lead product quality investigations by analyzing customer complaints, identifying root causes, and coordinating with factories, engineering, legal, and agency teams to implement effective resolutions.
- Document and properly track product incidents and quality issues, ensuring proper reporting, corrective actions, and continuous improvement initiatives.
- Leading cross-functional meetings, presenting findings, and facilitating collaborative problem-solving. Strong command of professional writing for compliance documentation, customer communications, and internal training materials, ensuring alignment and understanding across all levels of the organization.
Qualifications:
- Bachelor’s degree in Mechanical Engineering, Chemical Engineering, or a related field; Master’s degree preferred.
- Minimum of 8 years of industry experience in a similar role.
- Experience working with government agencies and conducting investigations in coordination with law firms and agencies such as CPSC, FDA, DOE, etc.
- Preferred experience as a current or former member of AHAM, HVI, UL, or CSA working groups, with familiarity in cooking appliance design, test procedures, and standards.
- Strong background in detailed component and system design, particularly within cooking appliances.
- Experience with both gas and electric home cooking appliances is highly desirable. (i.e. Ranges, Wall Oven, Microwave Oven, etc.)
- Demonstrated expertise in conducting comprehensive risk assessments across product development and operational processes. Skilled in identifying potential hazards, evaluating risk severity and implementing mitigation strategies using industry-standard methodologies such as FMEA, Fault Tree Analysis, and Hazard Analysis.
- Ability to communicate complex technical concepts clearly and effectively to diverse audiences, including engineering teams, regulatory bodies, and non-technical stakeholders. Skilled in preparing detailed reports, regulatory documentation, and safety analyses with precision and clarity.
- Willingness to travel: up to 25% domestic and up to 15% international.
Featured Benefits:
- Medical insurance
- Vision insurance
- Dental insurance
- 401(k)
Comprehensive benefit package, to learn more, please visit Careers Page (midea.com)