IT Supply Chain Systems Specialist

Monterrey, Nuevo León, Mexico | MMS | Full-time | Partially remote

Apply

PARA PUBLICAR

 

Midea Group is one of the world’s largest home appliance and air solutions groups. Every day, we work to make life easier, more efficient, and more connected. Our culture is rooted in innovation, collaboration, and operational excellence—and we believe in the power of our people to drive meaningful change.

We are currently looking for a: IT Supply Chain Systems Specialist

 

Position Overview

We are looking for an IT Specialist to support the implementation, operation, and continuous improvement of Supply Chain and Logistics systems across Midea’s North LATAM region (Mexico, Colombia, Peru, Panama, and Ecuador).

This role will act as a key bridge between business and IT, ensuring the successful delivery, stability, and optimization of systems such as ERP, WMS, and TMS, while collaborating closely with regional teams and global IT operations.

 

Key Responsibilities

  •   Support the implementation and daily operation of Supply Chain and Logistics systems (ERP, WMS, TMS) across the North LATAM region.
  • Act as the regional IT point of contact during system implementations.
  • Conduct business process analysis, gather requirements, and prepare Business Requirement Documents (BRDs).
  • Coordinate with Global IT and HQ teams to design solutions, resolve system issues, and ensure successful system delivery.
  • Provide application support by responding to user inquiries, troubleshooting issues, and coordinating timely resolutions.
  • Participate in end-to-end IT project delivery, including requirements gathering, system design coordination, testing, and deployment.
  • Support User Acceptance Testing (UAT), user training, and go-live activities.
  • Monitor system performance and contribute to continuous improvement initiatives to enhance operational efficiency and user experience.
  • Facilitate communication between business stakeholders, vendors, and IT teams to ensure alignment and effective problem resolution.

Requirements

  • Bachelor’s degree in Information Technology, Engineering, Supply Chain, or a related field.
  • 3+ years of experience supporting or implementing Supply Chain or Logistics systems.
  • Knowledge of end-to-end Supply Chain processes.
  • Experience with Warehouse Management Systems (WMS) and Transportation Management Systems (TMS).
  • Experience with ERP systems (experience with Oracle EBS is a plus).
  • Understanding of system integrations and data flows (EDI/API).
  • Strong analytical and problem-solving skills.
  • English and Spanish required (Mandarin is a plus).

Key Competencies

  • Strong collaboration and ownership mindset
  • Communication and stakeholder management
  • Supply Chain and IT domain knowledge
  • Analytical thinking and problem-solving
  • Ability to work cross-functionally in a regional environment

What We Offer

Competitive benefits package in accordance with local labor laws.

 Grocery vouchers

Major Medical Insurance

 

Why Midea?
Because we are a global company with a regional mindset. Because your talent knows no boundaries. And because we are building a smarter, more connected, and more human future for millions of people around the world

At Midea LATAM North, we believe diverse teams build better solutions. We are proud to be an equal opportunity employer and are committed to a workplace where everyone is respected, valued, and empowered to grow.

All qualified applicants will be considered without regard to race, ethnicity, religion, sex, gender identity or expression, sexual orientation, age, disability, or any other characteristic.

Join us and be part of a team where your talent makes the difference!